Privacy and Cookie Policy

Effective Date: 09/04/2025

Welcome to turnertools.com (“the Website”). Your privacy is important to us. This Privacy and Cookie Policy explains how we collect, use, and protect your information when you visit our Website. By using our Website, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information:
When you fill out our contact form, we collect the personal information you provide, such as your name, email address, and any other details you include in your message.

b. Non-Personal Information:
We use Google Analytics to collect non-personal data about your interactions with our Website. This may include your IP address, browser type, pages visited, time spent on pages, and other analytical data.

2. How We Use Your Information

• To Respond to Inquiries: Personal information submitted via the contact form is used to respond to your queries.
• To Improve Our Website: Analytical data helps us understand how visitors interact with our Website, allowing us to enhance user experience.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required by law or to protect our rights. However, non-personal data collected via Google Analytics may be shared with third-party service providers for analysis purposes.

4. Cookies

Our Website uses cookies to enhance your browsing experience and collect data through Google Analytics.

What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help remember your preferences and improve website functionality.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Website to function correctly.
• Analytics Cookies: Provided by Google Analytics to track user behavior and Website performance.

Managing Cookies:
You can control or delete cookies through your browser settings. Disabling cookies may affect your experience on our Website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw your consent to data processing at any time.

To exercise these rights, please contact us at sales@turnertools.com.

7. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:

Email: sales@turnertools.com
Phone:  01273 095122

Thank you for visiting turnertools.com.